Refund/Cancellation Policy


Retail purchases made by telephone or via our website are subject to the Consumer Contracts Regulations. Should you change your mind after making a purchase, you have 7 days to notify us that you wish to cancel your order. You may notify Ayrshire Food Hub by telephone, post or e-mail. Return postage expenses will be the responsibility of the purchaser returning goods. Fresh food purchases are exempt from these regulations.

Claims of breakages or other damage must be made in writing or by e-mail within 3 days of receipt.